AFTER-HOURS & WEEKEND PHONE TRIAGE
Is your hospice on-call phone getting harder to manage?
Fireside Medical answers your hospice’s after-hours and weekend calls with experienced triage nurses, so your team can rest and your patients and families always reach a caring voice.
Ask yourself…
If any of these sound familiar, your after-hours phone coverage may be costing more than you think.
YOUR NURSES
Is your staff exhausted from carrying the on-call phone?
Are late-night and weekend calls driving burnout?
Are nurses starting their next day of visits after a night of interrupted sleep?
YOUR LEADERSHIP
Do call-offs leave you scrambling to cover the phone?
Are you building on-call schedules instead of growing the organization?
Is it getting harder to find nurses willing to take after-hours calls?
YOUR PATIENTS & FAMILIES
Are you concerned about after-hours response times, call documentation, or regulatory compliance?
Have you worried that one missed or delayed call could affect patient satisfaction?
You’re not alone.
These are some of the most common challenges in hospice today, and you don’t have to solve them on your own.
What changes when Fireside answers the phone
For your nurses
Fewer after-hours calls and better rest
Improved staff retention
Field nurses focus on visits, not the phone
For your leadership
No more building on-call phone schedules
Timely communication and documentation of calls
For your patients & families
A nurse answers, evenings, nights & weekends
Timely guidance when families need it most
Your on-call team is called in when a visit is needed
“Love the Fireside team. Been working with them for the past year. Great staff, timely and good communication and team work!”
— Quality Home Health, Hospice, and Palliative Care
Let’s talk about your after-hours coverage
Tell us a little about your hospice and a member of our team will reach out. Prefer to talk now? Call 801-649-6083.